SwissRe - Design Thinking with Rapid Prototyping

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IPA (International Program Administration) was an initiative to digitize the process for re-insurance brokers.

  • 1 Project Manager
  • 1 Business Analyst & SMEs
  • 1 Designer (🙋🏻‍♀️)
  • Development Team
  • User Research


We had regular meetings and workshops with Subject Matter Experts (re-insurance brokers) to collect and document the requirements.

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InterviewsWorkshopsData and Process AnalysisUser Task AnalysisPersonasPain PointsOpportunity Map